Privacy Policy

We collect information you provide directly to us, including:

• Account information: Name, email address, phone number, and profile photo when you create an account.
• Professional details: License numbers, brokerage affiliation, years of experience, and specialties for agent and professional accounts.
• Property data: Listings, images, pricing, and property details you submit.
• Communications: Messages sent through our platform between users.
• Usage data: Pages visited, features used, search history, and interaction with listings.
• Payment information: Processed securely through Stripe. We do not store card numbers on our servers.

We use your information to:

• Create and maintain your account
• Match buyers and renters with relevant properties
• Enable communication between users, agents, and professionals
• Provide AI-powered features such as property matching and market analysis
• Process payments and subscriptions
• Send service-related notifications and updates
• Improve our platform through analytics and user feedback
• Comply with legal obligations

We do not sell your personal information. We share data only in these circumstances:

• With other users: Public profile information (name, photo, specialty) is visible to other platform users by design.
• Service providers: Trusted vendors who help us operate the platform (e.g., Stripe for payments, Convex for database hosting). These vendors are bound by confidentiality agreements.
• Legal requirements: When required by law, court order, or to protect the safety of users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in across sessions
• Remember your preferences and search settings
• Understand how users navigate the platform (analytics)
• Improve performance and reliability

You can control cookies through your browser settings. Disabling cookies may limit some platform features. See our Cookie Policy for more details.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Certain records may be retained as required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Delete your account and personal data
• Opt out of marketing communications at any time
• Data portability — receive a copy of your data in a machine-readable format

To exercise any of these rights, contact us at privacy@brokered.com.

7. Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and regular security audits. However, no online service is 100% secure — please use a strong, unique password for your account.

8. Children's Privacy

Brokered is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or a prominent notice on the platform. Continued use of Brokered after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, contact us: